Core Services
we guarantee excellent IT
Technology Deployment Solutions
Wireless Networks
the future is all about connectivity
Every industry has been transformed by the extraordinary rise in wireless network capabilities. From single-facility data collection requirements, to the sophisticated networking of healthcare facility mobility devices, TDS has both the experience and vision to optimize your wireless environment.
Site Surveys
TDS employs state-of-the-art AirMagnet technology and industry-leading techniques in conducting our superior, comprehensive wireless site surveys. Signal strengths, access point locations, RF interference, equipment requirements and all other key components of a 99.999% available wireless network design are collected and included in our delineated WSS report.
Scalable Design
It isn’t enough to satisfy just your immediate wireless network needs. Organizations that expect to thrive in the years ahead need a technology deployment partner with the core competencies and vision to build an adaptable, scalable wireless infrastructure which takes software and hardware evolution into consideration. More technology is coming – TDS will make sure you can capitalize on it.
Equipment Expertise
TDS has hundreds of wireless network specialists with thousands of hours apiece in network design and implementation under their work belts. We have extensive hands-on experience with these and other brands of wireless and RFID equipment: Cisco-Meraki, HPE Aruba, Ruckus (Brocade), Ubiquiti, Zebra (Extreme Networks), Xirrus, Aerohive, Honeywell, Alien, Impinj and more.
No Boundaries
TDS professionals have designed and modified top-scoring wireless infrastructures in every imaginable environment. Our certified teams have designed Wi-Fi hotspots for fast-dining chains, wireless inventory and process control networks in 1 million+ square foot distribution centers and sophisticated mesh networks connecting entire municipalities. We have your wireless solution.
Printer Repair
expert service for mission-critical equipment
Every business relies on fully-functional technology in order to thrive. Even when something as small as a barcode printer goes offline, that downtime can get very expensive, very quickly. Whether you’re looking for ongoing preventative maintenance or as-needed repairs, the nationwide TDS team of printer technicians has the expertise to keep your fleet running smoothly.
On-Site Printer Maintenance
Regular, preventative care is essential for maintaining the peak functionality of your equipment, but taking your in-house staff away from their regular duties to manage it can become expensive and frustrating. Our experts are already familiar with all the major manufacturers and can handle whatever service is needed without taking away from your normal workflow.
Depot Repairs & Service
TDS technicians are available nationwide to come to you, but when extensive rebuilds or repairs are what’s needed, depot service at our Greenville, South Carolina headquarters is also an option. All of our repairs are performed by experienced technicians using the highest-quality OEM parts available, and depot estimates are always free.
Ongoing Service Agreements
The TDS team takes pride in delivering fast, effective solutions whenever the need for repairs arises, but we have an equally stellar track record in helping our clients to avoid the need for them in the first place. With an ongoing printer service agreement, we can take care of all the routine maintenance necessary to proactively minimize downtime for your fleet.
Installations & Configurations
Our expert technicians are also available to get new equipment off to the best possible start with worry-free professional installation and setup services—including driver installation, media configuration, and complete diagnostic checks.
Rollouts & Installations
IT is only as good as its implementation
We’re not your average IT company. TDS has created a large national network of highly-trained and specialized IT deployment technicians who provide focused, expert services at the local level. Be it a single site installation or national multi-unit rollout, our managers and IT professionals execute to the highest industry standard.
Project Management
The quality of a TDS project manager truly sets our company apart. Each PM at TDS has years of staging, integration, rollout design, equipment installation and cabling experience to complement their mastery of TDS’s proven team leadership and resources management methodology. One exceedingly qualified, organized and accountable point of contact overseeing your IT deployment from start to finish.
Technology Integration
You need a partner that has the size and expertise to stay on top of the continuous introduction of new devices, machines, hardware, systems and networking protocols in real time. Our tremendous pool of equipment, technology and industry-specific experts ensures a complete knowledge of the IT your project requires.
Planning & Design
The “brain trust” of TDS, a group consisting of tenured specialists in every area of IT deployment, comes together to address every aspect of your technology rollout well ahead of implementation. The result is a comprehensive plan of action reviewed, modified and agreed to by all parties which limits complications and ensures a reliable, well-executed deployment.
Expert Installation
TDS is proud to field one of the largest, most highly-trained and certified networks of installation technicians in the world. Industry-leading specialists in POS Systems, AIDC Printers and Scanners, Digital Signage, Kiosks, Video Surveillance, Computers and Servers, Wireless Equipment, Cabling, VoIP, Tablets and Devices, IoT, Firmware Updates and other areas expertly implement your technology.
Staging & Configuration
let our people help your people
Systems integration can be an extremely time-consuming, complicated and frustrating process, especially ahead of a critical IT deployment. We leverage our national presence to provide expert staging and integration services for TDS deployment projects requiring schedule-based consolidation of multi-vendor components.
Regional Staging Centers
TDS can expertly manage both the logistics and integration sides of your project. Based on the nature and geographic reach of your rollout, TDS will choose one or multiple locations to receive inventory, integrate hardware, image software, execute end-to-end testing and prepare for deployment.
System Functionality Assurance
The TDS teams assigned to your project leave nothing to chance. Once integration, customization and imaging is complete, end-to-end testing is conducted to ensure that our installation professionals will have the customer’s equipment working to exact specifications in stores, plants and facilities on schedule.
Integration & Consolidation
IT solutions often contain hardware and software components from various suppliers. Our deep field of equipment and software experts assures that technicians trained and certified on your specific system components will manage the staging and configuration processes.
Certified Staging Professionals
With so much at stake, it makes sense to partner with a leading deployment services company to oversee the preparation of ten systems, or ten thousand devices. TDS staging professionals are expert in the thorough and meticulous TDS Staging & Configuration Protocol (SCP), guaranteeing adherence to your exacting specifications.
Structured Cabling
the backbone of your IT infrastructure
The design, quality and adaptability of an organization’s voice and data cabling networks will dictate the efficiency and long-term effectiveness of the entire enterprise. Planning ahead for evolving communications requirements is critical to cabling design and installation. TDS has the certified professionals and vast structured cabling experience to build or modify infrastructures of any scale.
All Cable Categories
Our expertise covers Copper Networks (Cat5e, Cat6, Cat6a, etc), Fiber-Optic Networks (10G, Single Mode, Multimode, etc), Coaxial Cable Runs, Wireless Networks, Audio/Video Systems, Demarc Extensions and other environments.
Subsystem Integration
TIA standards define six subsystems of a structured cabling system: Entrance Facilities, Equipment Room, Backbone Cabling, Telecommunications Room and Enclosure, Horizontal Cabling and Work Area. All TDS cabling engineers deployed to installation sites have complete fluency in each subsystem and their relationship to the complete cabling infrastructure.
Design & Installation
Highly trained technicians and RCDDs manage each cabling installation project with precision, efficiency and accountability. TDS installation engineers receive continuing education as new cabling technologies, media and best-practice protocols emerge.
Moves, Adds, Changes (MAC)
Even the best plans change, sometimes in progress, often at a later date. TDS will meet all cable MACs with efficiency and accuracy. We provide rapid cabling infrastructure modifications caused by personnel changes, physical office moves, new machine or device deployments or other impact events.